TELEMARKETING VENDOR MANAGER
South East London
£35,000 - £40,000 + Great Benefits
You will build relationships with and effectively manage a key supplier in order to facilitate continuous improvement in service delivery and cost.
COMPANY INFORMATION:
This is a fantastic opportunity to work for one of the worlds leading Financial/Insurance providers. As they are continually growing in size and stature the opportunity of Telemarketing Operations Managers has arisen.
YOU MUST HAVE THE FOLLOWING:
-- Vendor or Supplier Management experience
-- Considerable knowledge and experience in FSA regulations
-- Experience in General Insurance
-- Experience of managing either an outbound telemarketing centre or managing third party agencies
IDEALLY YOU HAVE THE FOLLOWING:
-- Strong communication skills
-- Analytical skills
-- Time management - ability to handle multiple priorities, organise work and meet deadlines
-- Strong administrative skills
ROLE INFORMATION:
Managing a variety of third party outsourced providers, you will drive their performance to ensure service quality, sales conversions, back office accuracy and value for money/cost reduction. Building and negotiating strong supplier relationships, you will also work with procurement on contracts and tenders in areas outside of call centre including Print Services, Operations and Fulfilment.
RECRUITER INFORMATION:
Call Centre Managers is the countrys leading call centre management recruitment agency and one of the most proactive industry dedicated consultancies within the UK.
Working with major international corporate clients as well as start up businesses, we offer tailored recruitment solutions to provide first class Managers for call centres across all industry sectors.
Founded in 1997 in response to the growing need for a high-level call centre recruitment specialist, clients and candidates continue to benefit from our highly focused selection from the cream of the management structure of call centres.
For further information, please visit our website: www.callcentremanagers.com or contact us on: 01777 705775 or at admin@callcentremangers.com


- telemarketing, outsourcing, outsourcer, call centre, contact centre, financial services, FSA, account manager, relationship manager

- City of London